Visa Partners with Aldar to Complete First End to End Voice-Enabled Agentic Payment in the Region

Visa and Aldar collaboration advances agentic commerce with the first implementation of Visa Intelligent Commerce in the region.
Customers will be able to use Aldar’s AI agent, via the Live Aldar app and Aldar website, to pay real estate service charges, with additional capabilities to be rolled out in 2026.

Dubai, December 18, 2025 — Visa and Aldar today announced a strategic collaboration that marks the first live implementation of Visa Intelligent Commerce in the region, introducing end-to-end, voice-enabled agentic payment experiences. As part of the launch phase, the first transaction saw a customer pay their real estate service charges on the Live Aldar mobile app, through an AI agent who took the customer through a simple, consent-led flow, confirming their details, and completing the transaction on their behalf within seconds. The transaction was completed using an Emirates NBD Darna Visa Credit Card, an exclusive co-branded credit card linked to Aldar’s digital loyalty platform, Darna.

Through this collaboration, Aldar introduces an initial agentic use case focused on routine and repetitive transactions that can be streamlined through AI agents, offering customers greater convenience while maintaining transparency and control. In the coming weeks, Visa cardholders in the United Arab Emirates (UAE) will be able to use an AI agent on both Live Aldar and the Aldar website to seamlessly pay their real estate service charges, with additional capabilities to be rolled out in 2026.

With Live Aldar, customers can manage their relationship with Aldar in one place, from accessing services to earning and redeeming points and unlocking personalized benefits. This provides a strong platform to extend agentic commerce into everyday interactions, enabled by Aldar’s digital channels and Visa’s agentic transaction capabilities.

Visa Intelligent Commerce is a suite of APIs and supporting tools that helps enable secure transactions initiated by AI agents within Visa’s network, operated under strict compliance and security standards. A key component is tokenization, supported by Visa’s Token Management Service (TMS), helping protect customer credentials while enabling agent-initiated payments.

Harry Nakichbandi, Chief Digital Officer at Aldar, said: ‘’By pairing Aldar’s AI agent with Visa Intelligent Commerce, we have transformed a routine payment into a customer-first experience that is secure, transparent, and almost instant. As we extend these AI-powered capabilities across Live Aldar, customers will see more value built in, from personalized offers and relevant services to Darna points and benefits that are applied automatically. It’s a deliberate step in how we use AI to remove friction, enhance trust, and create signature experiences at every touchpoint.’’

Godfrey Sullivan, Senior Vice President, head of products & solutions, CEMEA, Visa, said: ‘’This implementation with Aldar demonstrates how Visa Intelligent Commerce can support trusted, secure agent-initiated transactions on the Visa cardholder’s behalf, including handling routine financial tasks. We look forward to working with Aldar as they explore additional ways to bring intelligent, convenient experiences to their customers, and to continuing our work with issuers, merchants, and ecosystem players to advance and scale agentic commerce.’’

Rohit Garg, Group Head of Retail Products and RBWM Chief Digital Officer at Emirates NBD, said: ‘’Emirates NBD is proud to support this milestone with Visa and Aldar. Our continued collaboration with Visa over the years and our investments in secure, tokenized digital payment capabilities have enabled us to deliver seamless and trusted payment solutions for our customers, which we are now extending for this new agentic era.”

About Visa

Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive. We believe that economies that include everyone everywhere, uplift everyone everywhere and see access as foundational to the future of money movement. Learn more at Visa.com.

About Aldar

Aldar is the leading real estate developer, manager, and investor in Abu Dhabi, with a growing presence across the United Arab Emirates, the Middle East North Africa, and Europe. The company has two core business segments, Aldar Development and Aldar Investment.

Aldar Development is a master developer of a 62 million sqm strategic landbank, creating integrated and thriving communities across Abu Dhabi, Dubai, and Ras Al Khaimah's most desirable destinations. The delivery of Aldar's developments is managed by Aldar Projects, which is also a key partner of the Abu Dhabi government in delivering housing and infrastructure projects across the UAE's capital. Internationally, Aldar Development wholly owns UK real estate developer London Square, as well as a majority stake in leading Egyptian real estate development company, SODIC.

Aldar Investment houses a core asset management business comprising a portfolio of more than AED 47 billion worth of investment grade and income-generating real estate assets diversified across retail, residential, commercial, logistics, and hospitality segments. It manages four core platforms: Aldar Investment Properties, Aldar Hospitality, Aldar Education, and Aldar Estates.

For more information on Aldar please visit www.aldar.com or follow us on: