UAE consumers go cashless as trust in digital payments surges amid COVID-19: Visa-Dubai Police-DED survey

  • Current pandemic climate: 71% of consumers report increased use of digital payments when shopping in-store; 1 in 2 consumers (49%) in UAE shopping more online, with 61% of them using cards and digital wallets to pay instead of Cash on Delivery (COD)
  • Post-COVID-19 outlook: 43% will continue using contactless payments; 48% will opt for digital payments online over COD for future eCommerce purchases
  • Survey release marks launch of fifth annual Visa “Stay Secure” social media campaign – this year in partnership with Dubai Police and DED